Head of Technology- Cash Revenue mgmt(Singapore, India)
Standard Chartered Bank
Bengaluru (On-site) · Full-time
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Job Details
Head of Technology- Cash Revenue mgmt(Singapore, India)
Job Description
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Requisition Number:
64455
Job Location:
Bangalore, IND | Singapore, SGP
Global Grade:
Band 4
Work Type:
Office Working
Employment Type:
Permanent
Posting Start Date:
30/10/2026
Posting End Date:
13/11/2026
Job Description:
Job Summary
This role could be based in Singapore and India. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
The Head of Cash Revenue Management is a technical leadership role responsible for the supporting, post-execution, and value-added technology services surrounding the core transaction stream. Leading a team of engineers, this role will ensure that liquidity reporting, billing engines, and exception management operate with absolute accuracy, continuity, and compliance with industry schedules.
• Lifecycle Ecosystem Architecture: Own and evolve the technical platforms for payment investigations, exception management, fee/billing calculation engines, and intra-day liquidity reporting systems.
• Operational Resilience & Service Continuity: Ensure high availability and fault tolerance across supporting services. Guarantee post-processing workflows, liquidity feeds, and billing cycles meet regulatory cutoff deadlines and internal operational risk targets.
• Core Systems Integration: Oversee seamless technical integration between lifecycle services, core payment processing platforms, treasury operations, and ledger engines.
• People Leadership: Build and direct a cohesive, multi-disciplinary engineering organization across global delivery hubs.
Key Responsibilities
Strategy
• Execute the Cash Revenue Management technology strategy in alignment with the broader Payments technology vision and roadmap established by the CIO Payments.
• Define and evolve the target-state architecture for investigations, exception management, billing, liquidity & deposit management, revenue management and liquidity reporting platforms.
• Drive modernization and simplification of legacy lifecycle management systems through adoption of modern engineering practices, APIs, event-driven architectures and cloud-enabled technologies.
• Establish strategic roadmaps for platform scalability, automation, data quality, observability and operational resilience.
• Partner with Payments Platform, Treasury Technology, Transaction Banking and Architecture teams to ensure supporting platforms evolve in line with the future-state Payment ecosystem.
• Identify opportunities to enhance client servicing, operational efficiency and revenue realization through technology innovation.
Business
• Deliver and operate technology capabilities supporting investigations, payment exceptions, fee generation, billing, liquidity & deposit and revenue management services.
• Partner with Transaction Banking, Cash Management, Treasury, Operations and Product stakeholders to ensure lifecycle services support client needs and business growth objectives.
• Ensure billing and revenue engines accurately calculate, allocate and report revenues across products, clients and markets.
• Support commercialization of cash management capabilities through scalable billing, charging and reporting solutions.
• Drive continuous improvement of client servicing platforms supporting payment investigations, case management and operational transparency.
• Enable real-time liquidity visibility and intraday reporting capabilities required by internal stakeholders and external regulatory obligations.
• Provide technology leadership for strategic cash management and post-payment transformation initiatives.
Processes
• Lead end-to-end engineering, support and operational processes for all Cash Revenue Management platforms.
• Establish best-in-class software engineering, DevSecOps, Site Reliability Engineering and operational support practices.
• Ensure investigation workflows, exception management processes, billing cycles and liquidity reporting services operate efficiently and within agreed service levels.
• Implement automation across reconciliation, exception handling, billing calculation, monitoring and reporting activities.
• Oversee integration between lifecycle platforms, payment processing engines, treasury systems, customer channels and finance systems.
• Drive continuous process optimization to reduce operational effort, improve data quality and enhance client experience.
• Manage platform dependencies, release governance, vendor relationships and service lifecycle activities.
People & Talent
• Build and lead a globally distributed engineering and technology organisation supporting investigations, liquidity management and revenue management platforms.
• Create a culture focused on engineering excellence, client centricity, ownership, operational discipline and innovation.
• Attract, develop and retain engineering talent across software development, platform engineering, SRE, data engineering and operational technology disciplines.
• Develop future leaders through structured succession planning, coaching and capability-building programmes.
• Foster strong collaboration across technology, operations, treasury, product and business teams.
• Promote agile ways of working, continuous learning and adoption of modern engineering practices.
• Establish clear objectives, performance metrics and accountability frameworks aligned to business outcomes.
Risk Management
• Own technology and operational risk management across the Cash Revenue Management technology estate.
• Ensure liquidity reporting, investigation workflows, billing services and exception management platforms comply with internal policies, regulatory obligations and operational risk requirements.
• Maintain effective controls ensuring integrity, completeness, timeliness and accuracy of financial and operational data.
• Lead management of technology, operational resilience, third-party, cyber security and change delivery risks within the domain.
• Ensure recovery capabilities, business continuity arrangements and disaster recovery plans meet agreed service objectives and regulatory expectations.
• Drive proactive monitoring, telemetry and incident prevention capabilities to minimize service disruptions.
• Partner with Risk, Compliance, Internal Audit and Cyber Security functions to maintain a strong control environment.
Governance
• Establish governance frameworks ensuring lifecycle services operate within approved technology, risk and control standards.
• Provide regular reporting to the CIO Payments and governance forums covering service health, platform performance, operational risks, resilience metrics and transformation progress.
• Ensure platforms adhere to architecture standards, engineering policies, financial control requirements and regulatory obligations.
• Lead platform governance forums focused on operational stability, data quality, billing integrity, service performance and modernization initiatives.
• Maintain oversight of third-party vendors, managed service providers and strategic technology partners.
• Coordinate audit reviews, regulatory responses and remediation activities across the technology estate.
• Promote strong conduct, accountability and adherence to the Group's Values and Code of Conduct.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, regulatory compliance and business conduct.
• Lead the organisation in achieving fair client outcomes through accurate billing, transparent investigations and reliable liquidity reporting.
• Promote a culture where risk, control and regulatory matters are proactively identified, escalated and resolved.
• Ensure supporting services operate in accordance with applicable financial crime, conduct, operational resilience and regulatory requirements.
• Foster an environment of integrity, transparency and accountability across all teams.
Key stakeholders
• Global Head of Transaction Banking
• Global Head of Cash Management / Cash Product Management
• Head of Payment Platform
• Global Head of Cash & Payment Operations
• Group Treasury / Liquidity Management
• Risk, Compliance & Cyber Security (ICS) Leadership
• Operations & Service Resilience Teams
Other Responsibilities
• Embed Here for good and Group’s brand and values in Payments Platform. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
• 15+ years of experience in payments with Strong engineering background in distributed software delivery and API frameworks.
• Strong understanding of client needs and tailoring services to accommodate.
• Expertise in post-payment processing domains: investigations, SWIFT Case Management, billing/revenue engines, and real-time liquidity reporting.
• Proven knowledge of operational risk management, recoverability frameworks, and strict industry clearing schedules.
• Demonstrated leadership managing multi-regional engineering and operational technology teams.
Role Specific Technical Competencies
• Payments Lifecycle Management
• SWIFT & Payment Network Ecosystem
• Billing & Revenue Management Platforms
• Liquidity & Cash Management Technology
• Platform Architecture & Distributed Systems
• Financial Services Regulatory Landscape
• Data & Reporting Platforms
About Standard Chartered
We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.
Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.
What We Offer
Being part of an inclusive and values driven organisation
, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
In line with our Fair Pay Charter
, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance
, with flexible and voluntary benefits available in some locations.
Time-off
including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working
options based around home and office locations, with flexible working patterns.
Proactive wellbeing support
through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
A continuous learning culture
to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.
Visit our careers website to learn more about us: www.sc.com/careers.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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