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Job Title:
Sr. Group Lead
City:
Hyderabad
State/Province:
Telangana
Posting Start Date:
10/29/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Sr. Group Lead – GIS / Mapping Operations
Job Level:
L2 – B3
Location:
Hyderabad, India
Employment:
Full-Time
Shift:
Flexible to work in a 24x7 environment
Role Overview
We are looking for an experienced
Sr. Group Lead – GIS/Mapping Operations
to lead large-scale operations and drive service delivery, customer experience, people management, and process excellence. The role requires strong leadership experience within the
GIS/Mapping domain
and the ability to manage Managers, Team Leaders, and a large analyst workforce.
Key Responsibilities
Lead the program and team to achieve operational goals and objectives.
Manage daily operations for a large team of
250+ analysts
Provide functional support and direction to Managers and Team Leaders.
Monitor performance of line Managers and provide regular coaching and guidance.
Track project progress, identify risks, and implement mitigation plans.
Drive customer experience while optimizing operational costs.
Contribute to short- and long-term strategic business goals.
Focus on talent retention and employee satisfaction.
Identify training requirements and support capability development.
Coordinate with internal support functions and key stakeholders.
Drive process improvement initiatives using
Lean / Six Sigma
methodologies.
Ensure process-level compliance with applicable quality and operational standards.
Required Skills & Experience
Full-time Graduate.
12+ years of overall work experience
preferred.
4–8+ years of Operations Management experience
Minimum
2+ years of leadership experience in the Mapping domain
Minimum
18 months of GIS (Geographical Information System) domain experience
Strong exposure to
GIS / Mapping operations
Experience managing large-scale operations and teams.
Strong knowledge of workforce management, quality tools, and operational processes.
Strong analytical, logical, conflict-management, and problem-solving skills.
Excellent customer-service orientation.
Proficiency in
MS Office / Microsoft 365
, particularly Excel and PowerPoint.
Strong English communication and stakeholder-management skills.
Willingness to work in rotational shifts / a
24x7 environment
Preferred Qualifications
PMP / Lean Six Sigma certification
Experience with process compliance standards such as
COPC
and related quality frameworks.
Experience leading large GIS/Mapping delivery programs.
Mandatory Skills: Geographic Information Systems(Maps) .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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