TECHNO FUNCTIONAL CONSULTANT L3

Wipro

Bengaluru (On-site) · Full-time

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Home

Life at Wipro

Careers

Early Careers

Experienced Professionals

Locations

Benelux

Brazil

Germany and Austria

India

Korea

Mexico

Nordics

Philippines

Poland

Portugal

Romania

Southern Europe

Switzerland

UK and Ireland

Join Our Talent Network

Home

Life at Wipro

Careers

Early Careers

Experienced Professionals

Locations

Benelux

Brazil

Germany and Austria

India

Korea

Mexico

Nordics

Philippines

Poland

Portugal

Romania

Southern Europe

Switzerland

UK and Ireland

Join Our Talent Network

Language

العَرَبِيَّة (السعودية)

Deutsch (Deutschland)

English (United States)

Español (España)

Español (México)

Français (Canada)

Français (France)

Italiano (Italia)

日本語 (日本)

Polski

Português (Brasil)

Português (Portugal)

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简体中文 (中国大陆)

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Job Title:

TECHNO FUNCTIONAL CONSULTANT L3

City:

Bengaluru

State/Province:

Karnataka

Posting Start Date:

10/30/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The purpose of this role is to develop end to end solutions for client business across modules and systems basis the identified technical specifications, by conducting feasibility reviews and its implementation in alignment with cost and efficiency targets.

͏PDQ Connect & PDQ SmartDeploy L2/L3 SME

Role: Lead Administrator / Senior SME – PDQ Connect & PDQ SmartDeploy

Band: B2/B3

Openings: 1

Location: Pan India

Role Description: PDQ Connect & PDQ SmartDeploy Engineer

Lead Administrator / SME responsible for managing enterprise endpoint management technologies including

Meraki MDM, PDQ Connect, PDQ SmartDeploy, HP Device Manager (HPDM), and BEAK

. The role combines L2/L3/L4 responsibilities covering endpoint administration, software distribution, patch management, imaging, mobility management, thin client management, incident/problem management, automation, governance, documentation, and technical leadership.

Management Experience

Administer PDQ Connect for software deployment, patch management, endpoint management, reporting and remote support.

Manage PDQ SmartDeploy imaging, platform packs, deployment media and OS deployment lifecycle.

Lead L2/L3/L4 operational support, governance, automation and platform architecture activities.

Create SOPs, HLD/LLD, Runbooks, KT documents and deployment standards.

Support transition, knowledge acquisition, service improvement and customer governance reviews.

Execute software deployments and patching activities

Monitor deployment failures and troubleshoot endpoint issues

Support remote endpoint management through PDQ Connect

Support image deployment validation and provisioning

Handle incidents, requests and operational tasks within SLA

Act as SME for PDQ Connect and SmartDeploy

Perform RCA and advanced troubleshooting

Develop PowerShell-based deployment packages

Manage patch compliance and deployment governance

Mentor L1/L2 engineers and conduct KT sessions

Own platform architecture and roadmap

Define RBAC, governance and operational standards

Lead major incidents and customer technical discussions

Drive automation and continual improvement

Provide technical leadership for transitions and transformations

Operations

Monitor SLA/KPI metrics

Drive continuous improvement

Coordinate with cross-functional teams

Support governance reviews and reporting

Certifications

ITIL V4

MD-102

PowerShell Certification

PDQ Certification

HP Thin Client / Endpoint Administration knowledge

BEAK Certification

MD-102 Endpoint Administrator preferred.

MECM/SCCM or Intune administration knowledge preferred.

Endpoint security, patch management or vulnerability management certification preferred.

Mandatory Skills: EMM Intune .

Experience: >10 YEARS .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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